Email filters can be set on cPanel, with which you can filter the unwanted mails from a specific sender or with a specific subject.

1) Account Level Filtering

With Account level filtering we can set common mail filtering rules for all email accounts on the account

To add an Account Level Filter, Click on theAccount Level Filtering in the Mail area.

Click “Create a New Filter

It will go to “Edit Filter for All Mail On Your Account” as shown below.

a) Desired rule name on , “Filter Name” field

b) Select an item from the combo box under Rule, here you can specific the parameter that you want to filter

c) Select an operator from the second combo box under Rule.

d) Enter the any characters or words in the text box for filtering, here you can give the exact content that you want to filter

e) You can add and remove rules by clicking the + and buttons.

f) Select a function from “Action” combo box. here you can set an action to discard or route the mail.

Click “Activate” to save the settings.

Created Filters can be Tested using Filter Test“.

Type a test email message in the text box. Click on “Test Filter“, test result will be shown.

2) User Level Filtering

As the name suggests with user level filtering you can set email filters for each email account.

1) Click on the “User Level Filtering” in the Mail area.


Select a user from the User list.

Click “Create a New Filter”.

It will go to “Edit Filter ” as shown below.

a) Desired rule name on , “Filter Name” field

b) Select an item from the combo box under Rule, here you can specific the parameter that you want to filter

c) Select an operator from the second combo box under Rule.

d) Enter the any characters or words in the text box for filtering, here you can give the exact content that you want to filter

e) You can add and remove rules by clicking the + and buttons.

f) Select a function from “Action” combo box, here you can set an action to discard or route the mail in wanted way

Click “Activate” to save the settings.

Created Filters can be Tested using Filter Test“.

Type a test email message in the text box. Click on “Test Filter“, test result will be shown.